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Your Questions Answered
Table of Contents
*What specification of PC is needed for the Interactive Series?
*What specification of MAC is needed for the Interactive Series?
*Can you print out from the Interactive Series?
*Is the Interactive Series as good as the books?
*Do you offer a Guarantee?
*How do I get Technical Support?
*Do you have any International Resellers?
*How do I become a Interactive Series Reseller?
What specification of PC is needed for the Interactive Series?
A typical minimum machine would be: PC (Pentium III+ preferable), 32 speed
CD-ROM, Minimum 64 Meg RAM, 256 Colour SVGA Monitor SET TO 800 X 600 RESOLUTION
+ 16 million colours, Minimum 40 Megabytes of hard disk space, a Mouse,
Windows. Soundcard and speakers preferable.
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What specification of MAC is needed for the Interactive Series?
A typical minimum machine would be: Power PC or Intel based Mac running OSX 10.4.x or higher. Intel Mac is recommended to avoid compatibility problems. Please check Information for Mac Users on the Homepage.
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Can you print out from the Interactive Series?
Yes.
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Is the Interactive Series as good as the books?
This is a matter of opinion, we have spent many years developing a product which carefully and thoroughly covers the entire RYA syllabus - We believe that anyone carefully studying all the parts of our software should easily pass their exams. We do not try to replace the books but simply to focus our training on only the topics which are required to pass the exams. Many books cover the topic in question to a much greater depth than is required for the exams, but this may be useful for the student to gain further insight into a topic.
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Do you offer a Guarantee?
YES! All our sales are covered by our 30 day refund policy.
Guarantee
We will refund your course fee in full if you wish to cancel your enrolment, or are dissatisfied in any way with your course. You must cancel in writing (by letter, fax or email) within 30 days of the delivery date. We are committed to ensuring all of our Correspondence Students pass their exams first time, if you don't pass the exams initially then we will keep supporting you until you do or refund your money! In order to claim your money back under this condition you will need to have failed your day skipper shore based exams three times and wish not to pursue the course further - you will be required to return all your materials in a satisfactory condition at your own expense and risk within 30 days of your notification.
If you invoke your right to cancel then we will refund your money within 30 days of receiving your returned course materials. This is the full extent of our liability to you.
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How do I get Technical Support?
Technical support is provided free of charge by email or on 01249 818631
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Do you have any International Resellers?
We are currently looking for and negotiating with International Resellers throughout the World, email or call us for further details on 01249 818631.
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How do I become a Interactive Series Reseller?
We are very keen to grow our Reseller base throughout the World, email or call us for further details on 01249 818631
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More of your questions answered
Are you RYA Accredited?
YES, we are one of the largest RYA schools in the UK
Is everything included, as well as the exam fees and certificate?
YES, if you buy the full pack with hardware then all you need to pass the exams and the final certificate are all included. The other pack just excludes hardware but the certificate is included in that too.
Do you offer a guarantee?
YES, we offer a double money back guarantee. Firstly in the initial 30 days and then we guarantee you pass your exams or your money back. Please Guarantee conditions below.
Do you get a choice of examination centres and can you choose the time of year you want to take an exam?
You do the exam at home whenever you are ready.
How long are the final exams?
1hr 30 mins allowed for each Day Skipper exam, 2 hrs for one of the Yachtmaster exams
Do you not have an invigilator at home?
Yes, anyone who is willing to sign a declaration that you completed the tests in the given time and without the aid of textbooks or CDs etc is able to be your invigilator.
What sort of form do the assessments take?
The assessments are a set of 12 exercises for Day Skipper and 15 exercises for Yachtmaster, completed during the course some are chart work / plotting and the others short answers ( no essays) All are quite straight forward and are designed to give you practice with a subject not just to test you. They are actually intended to be enjoyable, which is the RYA's intention for all of its training courses.
What sort of form do the exams take?
Day Skipper Test paper 13 is a set of short answer questions covering the range of subjects that you have studied during the course, typically no more than one or two sentences for each answer No diagrams would normally be needed for your answers. Test paper 14 is a set of chart plotting questions, very straight forward and no more difficult than the exercises that you will have already practiced with during the course. Yachtmaster exam 8 covers “Collision regulation”, Exam 9 covers Meteorology and Exam 10 a set of chart plotting questions and a tidal calculation.
Are there any essay questions?
There are no essay type questions.
Do I have to work through the CD in any particular order or must I start at the first topic (Nautical Terminology)?
You may study the subjects in any order but you will find that they are set out in the logical order to progress through the course, on the CD. Use the exercises on the CD to test your own progress and then complete the RYA exercise for each subject and return them for marking and comment.
When I have finished an exercise in the RYA booklet, do I post the whole booklet back to you or can I scan and email (or fax) my answers?
When you have completed each RYA exercise, return it for marking and comment. Keep a copy of your answers in case of loss. You need not post the whole booklet back but either scan and email or fax the relevant page or answers back. Remember that email is usually the fastest and least expensive method of contact.
How long does it take to get my exercises marked and returned?
Within one working week, but we endeavour to be quicker, from receipt of the completed exercise (Except for totally unforeseen circumstances).
Can I do more than one exercise at a time?
Yes, you may complete as many exercises as you wish at a time but be careful that without marking, comment and some tutorial help with a previous exercise, you may make considerable errors.
What happens if I am only interested in "Sailing boats" - do I still have to complete the section on "Motor boats"?
The course does not differentiate between "Sailing boats" and "Motor boats" and you do not need to complete the questions on the type that you are not primarily interested in, but a little knowledge of "That other lot" is always useful.
Is there a "time limit" from when I start the course to when I finish it?
There is normally a limit of 12 months on finishing the course as the RYA Syllabus is reviewed each year and the exercises and test papers change, so you will be expected to complete the course within 12 months unless further arrangements are made.
Do I need a GPS to study the theory course?
No, you do not need to purchase a GPS or any equipment other than is supplied or advised for the course. The use of the GPS is covered on RYA Practical Courses. If you are intending to continue navigation then I am sure you will purchase a GPS at the correct time and after some research into the most suitable model. Please see http://www.tm-i.co.uk/store/bonus.php for further information on GPS and VHF.
Is it better to do the theory course before the practical course or the other way around?
It is better to do the theory course before the practical course, as you are then far more able to put in to practice all of the techniques you have learnt. It is however still possible to do a practical course before a theory course.
Do you offer any other courses apart from Day Skipper?
As well as the RYA Day Skipper Correspondence Theory Course, TM-I offer Yachtmaster Coastal and a Competent Crew CD with the bonus Dinghy CD. There is no theory section to the Competent Crew course, only the Practical, but this CD is very useful to Learn the terms etc. before taking the Practical Course.
